1. Returns and Refunds
Thank you for shopping at Corner Emporium. We value your satisfaction and want to ensure a positive shopping experience. Please read our refund policy carefully.
2. Eligibility for Refund
2.1. Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number] days of receiving your order. We will gladly replace the item or provide a refund.
2.2. Incorrect Items: If you receive the wrong item, please notify us within [number] days of receiving your order. We will arrange for the correct item to be sent to you or provide a refund.
2.3. Change of Mind: We do not accept returns or offer refunds for change of mind. Please review your order carefully before completing the purchase.
3. Return Process
3.1. Contact Us: To initiate a return, please contact our customer service team at [contact@corneremporium.no] with your order number and details of the issue.
3.2. Return Authorization: We will provide you with instructions and a return authorization if applicable.
3.3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect, damage, or an error on our part.
4. Refund Process
4.1. Refund Timeframe: Refunds will be processed within [number] business days of receiving the returned item.
4.2. Refund Method: Refunds will be issued using the original payment method. If the original payment method is not available, a store credit will be provided.
5. Exchanges
If you receive a defective or damaged item and would like to exchange it for the same item, please contact us within [number] days of receiving your order. We will arrange for a replacement.
6. Contact Us
If you have any questions about our refund policy, please contact us at [contact@corneremporium.no].
